Ellucian Live is your opportunity to connect with fellow Ellucian customers and industry partners! If you're facing business challenges and seeking actionable insights, this is the event for you. We strongly encourage all customers from organizations with current maintenance agreements to attend. With a diverse lineup of tracks tailored for all experience levels, you'll gain valuable knowledge that can directly impact your organization. Don't miss the chance to learn, collaborate, and elevate your strategies!

April 6–9, in Orlando, Florida at the Orange County Convention Center. The conference officially starts on Sunday, April 6, with a reception in the Exhibit Hall. It ends after the closing keynote concludes on Wednesday, April 9, in the early afternoon. Plan to stay for the full duration so you don't miss any valuable sessions. We’ve got a full schedule!

Ellucian Live 2025 will be an in-person event. However, all sessions will be recorded and made available on-demand after the conference. Conference attendees will have access to the recordings as part of their registration, and anyone who does not attend in person will have the opportunity to purchase an on-demand package to access all the session recordings.

Please note that Degree Works will be featured in the Student Retention and Advising track instead of a stand-alone event.

Thank you for your interest in presenting at Ellucian Live 2025. The Call for Proposals window has closed, but we hope you'll submit a session idea next year. There are still plenty of informal networking and idea-sharing opportunities at Ellucian Live 2025 including hosting a Braindate, which is a 1:1 or small-group conversation based on topics created by attendees.

To become a partner, exhibitor, or sponsor at Ellucian Live, contact EllucianLiveReg@nthdegree.com.

Our official hashtag for Ellucian Live is #eLive25.

There will not be shuttle service for transportation to and from the airport(s).

Yes, there are shuttles running to and from select hotels. Please see the shuttle information here.

For Registration Customer Service is available Monday–Friday 9:00 a.m. to 5:00 p.m. ET. Email or call (866)-245-5887 (U.S. Toll Free) or 408-915-3749 (international).

Cancellation of a registration must be submitted via email to ellucianlivereg@nthdegree.com and must be received by March 3, 2025. There are no refunds on cancellations received after March 3, 2025.

In the case where this is an event of force majeure, the fee will remain non-refundable.

There is a $150 processing fee on all cancellations that require the processing of a refund, regardless of the date the cancellation is received. Credit card payments will be refunded within 45 days. If a credit card has expired at the time of refund, the refund will be made via ACH. Refunds for payments made by check will be processed within 45 days.

Any cancellation requests post-conference must be received via ellucianlivereg@nthdegree.com on or before April 30, 2025.

A full conference substitution may be made at any time for a paid-in-full registrant from the same institution via email. We will waive any processing fees. When adding items to a substituted registration package, the additional amount due will be the price at the time the request is made, which may vary from the price the initial package was purchased at.

Yes — bring your team! Group registration rates are posted above with several package types to choose from.

Yes. There is an option to indicate this when placing the order.

Choose the option "Ellucian Live Group — Single Payment."

ELLUCIAN LIVE GROUP — SINGLE PAYMENT
+10 Group Discount Package — One Payment: This package will allow you to make one payment for as many discounted full conference passes as needed. A dashboard will allow you to invite individuals to register without having to pay.

Choose the option "Ellucian Live Group — Attendee Paid."

ELLUCIAN LIVE GROUP — ATTENDEE PAID
10+ Group Discount Package — Individual Pay: This package lets you order as many full conference passes as needed. A dashboard will allow you to invite individuals to register and pay discount prices on their own.

Choose the option "Multi-Pack – Ellucian Live Individual."

MULTI-PACK — ELLUCIAN LIVE INDIVIDUAL

Multi-Individual Rate Package — One Payment: This package will allow you to make one payment for up to 9 full conference passes at individual pricing. 10+ Group Discount not applicable. A dashboard will allow you to invite individuals to register without having to pay.

Please use this link to submit a request for a group housing block.

What was previously known as the Ellucian Executive Program will now be part of the agenda and is open for executives of Ellucian customers on valid maintenance agreements. This event focuses on how executives can effectively address today’s landmark challenges while continuing to ensure student success.

Third-party consultants can register for Ellucian Live 2025, but will require approval by Ellucian, must sign a non-disclosure agreement, and pay a registration fee. Approved third-party consultants attending Ellucian Live are not permitted access to the post-conference on-demand resources.

Guest passes can be purchased during registration for your guest(s) to attend the Customer Appreciation Event on Tuesday evening, April 8. The guest(s) must be 21 years of age. There is a limit of two guest passes per attendee. If you've already registered, you can add a guest pass from your Attendee Dashboard after logging in.

April 6: Exhibit Hall Reception
April 7: Coffee Break, Lunch, Reception
April 8: Coffee Break, Lunch, Customer Appreciation Event
April 9: Coffee Break

To make changes or corrections, log in to your account using your registered email address and password.

You can request a PDF of Ellucian's W-9 form by sending us an email.

Ellucian values your time and expertise and will provide special registration fees for lead presenters or panel moderators. More information on the presenter registration policy can be found here.

Please contact the Ellucian Live Housing Bureau via email or via toll-free phone at 1-877-855-6287 OR international 704-900-0914, Monday–Friday 9:00 a.m. to 8:00 p.m. ET.

Hotel changes, including cancellations, need to be made online using the modify reservation form before March 28, 2024. After March 28 you will need to contact your hotel directly.

Please use the modify reservation form to add a special request to your hotel reservation. Note, Ellucian does not guarantee special requests, but the hotel will make its best effort to accommodate you.

Should your hotel reservation contain certain nights that are currently waitlisted, rest assured we are working to complete your reservation as quickly as possible. You will receive an updated acknowledgement once your reservation is confirmed in its entirety.

If you want to extend your stay over dates not available online, please contact us at EllucianLive@conferencedirect.com.

If you need to make room reservations for a group of 10 or more rooms, please complete the Attendee/Exhibitor Subblock Request online form. The Ellucian Live 2025 Housing Bureau will contact you with a confirmation email once your request has been fulfilled. You will also receive instructions via email on how to manage your subblock.

Ellucian Live's housing bureau, ConferenceDirect, will charge a $50 cancellation processing fee for housing cancellations made at any time. Should you cancel, this charge will appear on your credit card statement as "ConferenceDirect, LLC."

All reservations require a deposit of one night's room and tax. If paying by credit card, this may be reflected on your credit card statement as early as March 16, 2025 (subject to change without notice). Cancellations must be made at least 72 hours prior to your arrival date for refund of your one night's room and tax deposit.

All reservations require a deposit of one night's room and tax. When making a reservation online, you are required to provide a valid credit card as a form of guarantee. It will not be charged immediately. A deposit of one night's room and tax will be charged to your credit card on or after March 16, 2025.

When making a reservation online or through the ConferenceDirect Ellucian Live Contact Center, you are required to provide a valid credit card as a form of guarantee.

In order to submit a check for your deposit after your reservations has been booked, checks must include the first night's room rate plus tax in order to apply the check deposit to your reservation. Checks may also include the expected full amount of room and tax for the entire stay. When sending checks for multiple rooms, please list the names corresponding to each reservation the check should be applied to. When paying by check, guests must bring a credit card or cash to the hotel to cover incidental charges to the room(s).

Before March 7 checks should be payable to ConferenceDirect/Ellucian. Mail to ConferenceDirect, C/O Ellucian Live 2025, 193 Blue Ravine Road, #190, Folsom, CA 95630. Checks MUST be received no later than March 7, 2025.

After March 7, all checks should be made payable to the hotel and mailed directly to the hotel where your reservation is being held. Be sure to include "Ellucian Live 2025," the name as it appears on the reservation, and the corresponding ConferenceDirect Reservation Acknowledgement Number on the check. If a check covers reservations for multiple attendees, please include a list of all names and acknowledgement numbers for each reservation the check covers. Prior to your assigned hotel receiving your check, reservations must be guaranteed with a valid credit card and expiration date. Checks being sent directly to the hotel must be received no later than March 20, 2025. PLEASE MAKE SURE YOU HAVE SENT YOUR CHECK DIRECTLY TO THE HOTEL SO THAT IT IS RECEIVED BY THE HOTEL NO LATER THAN MARCH 20 TO ALLOW TIME FOR PROCESSING.

All hotels require a Deposit and have a 72-hour cancellation policy.

If your reservations are being paid for by a credit card NOT in your name, you will need to request a Credit Card Authorization form. After March 7, 2025, if you have a confirmed hotel reservation, please contact your hotel directly to request and submit a Credit Card Authorization form. The guest must still supply a credit card at check-in for incidental charges.